If a user no longer needs access to BasicOps, deactivate their account. Deactivating an account doesn’t delete the account information such as name and profile photo. It merely changes the account status to Inactive and removes the user from all projects. Any tasks and subtasks will still be assigned to the user, although their profile photo won’t be displayed. (Any project team member can change the assignee of a task, if necessary.)
To deactivate an account:
- In the Admin list, click the Users or External Users tab and then click Deactivate.
An inactive account can be reactivated at any time. Reactivating an account restores the user’s profile photo. It also restores any tasks or subtasks that weren’t reassigned during the deactivation period to the user’s account. However, reactivated users are not restored to projects, but any project member can add them to projects.
To reactivate an account:
- In the Admin list, click the Users or External Users tab.
- Click the Filter icon and select Inactive.
- Click Reactivate.